Your privacy matters to us. This Privacy Policy explains in clear terms exactly what personal data allo4d collects, how we use and protect it, who we share it with, and what rights you hold over your own information as a Member of our platform. We encourage you to read this document fully before registering an account.
Before diving into the full policy, here are the six most important things you should know about how allo4d handles your personal information.
All personal data stored on allo4d servers is encrypted at rest using industry-standard AES-256 encryption. Financial data and identity documents are held in isolated, access-controlled environments with strict internal permission policies.
Every communication between your device and the allo4d Platform is protected by TLS 1.3 encryption. This ensures that login credentials, payment details, and personal data cannot be intercepted in transit by third parties.
allo4d does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes. Your data is used solely to operate the Platform and fulfil our legal obligations.
You have the right to access, correct, restrict, or delete your personal data at any time. Requests can be submitted via email to our data protection team and are processed within 30 calendar days in line with applicable privacy standards.
allo4d uses cookies strictly for session management, platform performance, and fraud prevention — never for intrusive cross-site advertising profiling. You can review and manage cookie preferences in your account settings.
We do not retain your personal data indefinitely. Retention periods are defined by the type of data and the legal obligation associated with it. Account data is held for up to 5 years following account closure unless a longer period is required by law.
This Privacy Policy ("Policy") is issued by allo4d, the operator of the online gaming and betting platform accessible at https://allo4d.cam ("Platform"). In this Policy, the following terms carry the meanings set out below:
This Policy applies to all Personal Data collected through the Platform, via our customer support channels, through our email communications, and through any other interaction you have with allo4d. It applies globally but with specific attention to the rights and context relevant to Members based in Indonesia.
allo4d collects only the Personal Data that is necessary for the purposes described in this Policy. The categories of data we collect are as follows:
| Category | Data Types | Collection Point |
|---|---|---|
| Registration Data | Full name, date of birth, email address, telephone number, preferred currency (IDR) | Account registration form |
| Identity Verification (KYC) | Government-issued ID (KTP, passport, SIM), proof of address, payment method ownership documents | KYC verification process |
| Financial Data | Bank account details (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata), e-wallet accounts (OVO, DANA, GoPay, ShopeePay, LinkAja), transaction history | Deposit / withdrawal requests |
| Technical Data | IP address, browser type, device type and OS, session timestamps, referral URL | Automatic collection on Platform access |
| Behavioural Data | Games played, bet amounts and frequency, product preferences, promotional engagement, session duration | Platform activity monitoring |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | Customer support interactions |
We do not collect sensitive personal data such as racial or ethnic origin, religious beliefs, political opinions, biometric data, or health information, except where strictly required for responsible gaming assessments (e.g., self-exclusion records) and with your explicit consent.
allo4d uses your Personal Data for the following purposes, each of which is tied to a specific legal basis described in Section 4:
We will never use your Personal Data for any purpose that is incompatible with the purposes listed above without first informing you and, where required, obtaining your explicit consent.
Every instance of Personal Data processing carried out by allo4d is grounded in one of the following legal bases:
allo4d does not sell, rent, or trade your Personal Data. We share your information only in the circumstances described below, and only to the extent strictly necessary for the stated purpose:
All third-party service providers engaged by allo4d are subject to data processing agreements that require them to protect your Personal Data with standards at least equivalent to those described in this Policy. We do not permit any third party to use your data for their own independent purposes.
The allo4d Platform uses cookies and similar tracking technologies to ensure the Platform operates correctly, to enhance your experience, and to support our security and fraud-prevention systems. The types of cookies we use are described below:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Session management, login authentication, security tokens. Required for the Platform to function — cannot be disabled. | Session / up to 24 hours |
| Performance Cookies | Anonymous analytics on page load times, navigation paths, and error rates. Used to diagnose and improve Platform performance. | Up to 12 months |
| Functional Cookies | Remembering your language preferences, display settings, and game history for a personalised experience. | Up to 6 months |
| Security Cookies | Device fingerprinting and behavioural signals used for fraud detection and multi-account prevention. | Up to 90 days |
allo4d does not use third-party advertising cookies or cross-site tracking pixels that profile you across unrelated websites. You may review and manage your cookie preferences through your account settings. Please note that disabling essential cookies will impair the functionality of the Platform and may prevent you from logging in or placing wagers.
allo4d implements a comprehensive, multi-layered security framework to protect your Personal Data against unauthorised access, loss, alteration, or disclosure. Our key security measures include:
allo4d retains Personal Data only for as long as is necessary to fulfil the purpose for which it was collected or to comply with applicable legal obligations. The following retention periods apply as a general guide:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account Registration Data | Duration of account + 5 years post-closure | AML compliance, dispute resolution |
| KYC / Identity Documents | Duration of account + 5 years post-closure | Regulatory and legal obligation |
| Financial Transaction Records | Duration of account + 7 years post-closure | Financial record-keeping requirements |
| Behavioural / Gaming Activity Data | Duration of account + 2 years post-closure | Responsible gaming monitoring, fraud prevention |
| Customer Support Communications | 3 years from last interaction | Dispute resolution, quality assurance |
| Marketing Preference Records | Until consent withdrawn + 1 year | Evidence of consent |
| Technical / Log Data | Up to 12 months | Security monitoring, fraud detection |
Upon expiry of the applicable retention period, Personal Data is securely deleted or irreversibly anonymised. Where anonymisation is applied, the resulting data may be retained indefinitely for aggregated statistical and analytical purposes, as it no longer constitutes Personal Data.
Where a legal dispute, regulatory investigation, or law enforcement request is ongoing at the time a retention period would otherwise expire, allo4d may extend the retention period for the relevant data until the matter is fully resolved.
allo4d recognises and upholds your rights in relation to your Personal Data. The following rights are available to you and can be exercised by contacting our data protection team as described in Section 13:
You may request a copy of all Personal Data allo4d holds about you. We will provide this in a structured, commonly used, machine-readable format within 30 days.
You may request correction of any inaccurate or incomplete Personal Data held about you. For KYC-verified data, supporting documentation may be required.
You may request deletion of your Personal Data where it is no longer necessary for the purposes it was collected, subject to overriding legal retention obligations.
You may request that we restrict processing of your data in certain circumstances, such as while the accuracy of data is being contested or a complaint is under review.
Where processing is based on consent or contract, you may request your data in a portable format so it can be transferred to another service provider of your choosing.
You may object to processing carried out on the basis of legitimate interests, including profiling for marketing purposes. We will cease such processing unless we can demonstrate compelling legitimate grounds.
All rights requests are handled free of charge and processed within 30 calendar days of receipt. In complex cases, this period may be extended by a further 60 days — you will be notified if an extension is required and given the reason. allo4d may request proof of identity before processing a rights request to ensure your data is not disclosed to an unauthorised party.
The allo4d Platform is strictly intended for adults aged 21 years and over. We do not knowingly collect Personal Data from individuals under the age of 21. This minimum age requirement is a core pillar of our responsible gaming policy and is actively enforced through our KYC identity verification process.
If allo4d becomes aware — through KYC review, behavioural analysis, or any other means — that an account has been registered by a person under the age of 21, the account will be immediately suspended pending investigation, and the account will be permanently closed if the age breach is confirmed. Any funds held in such an account will be handled in accordance with our Terms & Conditions and applicable legal requirements.
If you are a parent or guardian and believe that a person under 21 in your care may have registered an account on allo4d, we strongly encourage you to contact our support team immediately at [email protected]. We take all such reports seriously and will investigate and act promptly.
The allo4d Platform integrates third-party services to deliver a complete gaming and betting experience. While we carefully select and contractually bind our service partners, please be aware that each third-party provider operates under their own privacy policies for data they independently collect:
This Policy applies only to data processed by allo4d directly. Any data you voluntarily provide to third-party services accessible through or alongside the Platform is governed by those services' own privacy policies. We encourage you to review the privacy policies of any third-party service you interact with.
allo4d reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the structure of our business. When we make material changes to this Policy, we will:
Your continued use of the Platform following the effective date of any revised Policy constitutes your acceptance of the updated terms. If you do not agree to the revised Policy, you must cease using the Platform and may request account closure in accordance with allo4d's Terms & Conditions.
We encourage you to review this Policy periodically — even between formal notifications — to remain informed about how allo4d handles your Personal Data. Archived versions of previous Privacy Policies are available on request from our data protection team.
For all privacy-related enquiries, data subject rights requests, or complaints regarding allo4d's data handling practices, please contact our dedicated data protection team through the following channel:
If you are dissatisfied with how allo4d has handled your Personal Data or responded to your rights request, you have the right to escalate your complaint to the relevant data protection supervisory authority in your jurisdiction. allo4d commits to cooperating fully with any regulatory investigation arising from such a complaint.
This Privacy Policy was last reviewed and updated in January 2026 and supersedes all previous versions. By using the allo4d Platform, you confirm that you have read and understood this Policy in its entirety.
Our support team is available around the clock to assist with any data privacy concern. You can also explore our full Terms & Conditions, learn about our Responsible Gaming commitment, or browse our FAQ for quick answers.